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HARRIS & HARRIS
PROJECT GOAL
Superior Data Protection: Harris & Harris remains unsurpassed in its ability to protect the data that’s entrusted to you. To do so we use the most secure encryption technologies available.
Our Professionals Know Your Account Holders: Harris & Harris we work to help them find answers and a path out of debt so they can start putting their financial lives in order. We start by finding a connection with your account holder and on each call, meeting and interaction, we build a sense of trust that enable us to reach better solutions faster.
Inviting Workplace and Dedicated Workforce: At Harris & Harris, we’re doing the things that make our environment a place our associates want to be every day. It’s a warm, contemporary place to work, with lounges to unwind, games to play, a mother’s room, and an Internet cafe to log into the world when off the collections floor.
Company: To improve cash flow, companies need to understand the accounts at risk, total amount of revenue past due and aging balances. All while having the ability to act on those factors with minimal involvement.
Collection Manager: To improve operational efficiency, companies need to track collectors’ progress. This ensures that collection processes and strategies are consistently applied.
Collectors: To boost collector productivity, companies need tools that prioritize accounts that need attention, automate notifications and alerts and streamline interactions with customers.
OUR WORK
Design PROCESS
Debt Collection
competitors
USER REVIEW
ISSUES & ANALYSIS
Heather E. Gagne
2401 D Street
Southfield, MI 48075
2401 D Street
Southfield, MI 48075
Shirley A. Leonard
4877 Shearwood Forest Drive
White River Junction, NH 05001
Thomas J. Brown
949 West Drive
Chicago, IL 60631
William A. Williams
4279 Pearlman Avenue
Marlboro, MA 01752
William P. Luebke
2781 Anmoore Road
Queens, NY 11693
Kenneth J. Higuera
4208 May Street
Ashland, KY 41101
Steven D. Jones
3951 Zimmerman Lane
Los Angeles, CA 90013
Jonathan K. Briggs
1363 Davis Street
Athens, GA 30606
Robert J. Barker
3108 Kenwood Place
Fort Lauderdale, FL 33306
Anthony A. Cantu
3265 Illinois Avenue
Gresham, OR 97030
Competitors
ANALYSIS
The common features they offered
- In House Law Firm
- Background Investigation
- Skip Tracing
- Credit Analysis
- Payment Plans
- Settlement Agreements
- Collection Litigation
- Judgment Collection
- Resource Center
Packets
- Each account can be part of a packet. Currently, there is a module that functions as a selector, and it contains all the accounts that are part of this packet
- This module has the option to detach the window so perhaps we can have a “details” window.
UPDATED
MODULES
Financials
- The financials module contains information on the selected account as well as the packet information part of this packet
- It currently has the option to expand on Assigned and Miscellaneous for each one. It might not be worth it to keep it. If you detach this window it shows all the details
Packets
- Each account can be part of a packet. Currently, there is a module that functions as a selector, and it contains all the accounts that are part of this packet
- This module has the option to detach the window so perhaps we can have a “details” window.
EXISTING
SCREENS
Tickler
- The tickler is a single window with 9 fields, 8 of them are editable
- When editing a “Save” and “Cancel” Buttons are enabled
- Note that it is indicating there is an error but it does not specify why. I added just a “1” and it allowed me to save. When the Tickler is saved, a note is created
palettes of
COLORS
Colors that are use in complete websiites projects
Fonts for apps play a major role in your users’ experience. We have used more advanced and trending font. The Lustra Text family is the next evolution of our Lustra Family, which finds its origin of inspiration in the HYUNDAI automotive company logo, and from there expands to an 8 font family of weights.
FOnts USED
TYPOGRAPHY
Low fiedlity
WIREFRAMES
Low-fidelity prototypes, for example, are simple and low-tech concepts. All you need to get started is a pen and paper digital art apps. The goal is to turn your ideas into testable artifacts that you can then use to collect and analyze feedback in the early stages.
DYNAMIC
DASHBOARD
Dashboard is usually the one page that the users see first thing in the web application. It is the page that shows the analysis of the application’s data, trends, summaries etc. In many cases it dynamically reports important pieces of data from the web application.
WEBSITE
DESIGN SCREENS
User Interface (UI) Design focuses on anticipating what users might need to do and ensuring that the interface has elements that are easy to access, understand, and use to facilitate those actions. UI brings together concepts from interaction design, visual design, and information architecture.
